PSI Texas State Board Nail Tech Practice Exam

Question: 1 / 400

If a client complains of nail pain, what is the recommended action?

Ignore the complaint and continue the service

Examine the nail and provide guidance, or refer to a specialist if necessary

When a client reports nail pain, it is crucial to prioritize their health and well-being by thoroughly examining the nail and determining the cause of the discomfort. This response ensures that any underlying issues, such as infection, injury, or other medical conditions, are appropriately addressed. If the examination reveals that the situation is beyond your scope of practice or requires specialized treatment, referring the client to a qualified professional, such as a dermatologist, is the best course of action. This approach not only shows professionalism and care but also protects the health of the client.

Continuing the service without addressing the complaint could exacerbate the issue and may lead to further discomfort or injury. Similarly, suggesting the application of ice or applying pressure could either mask the pain or cause more harm instead of providing a solution. By choosing to examine the nail and guiding appropriately, you ensure that the client receives the necessary care and appropriate treatment for their specific situation. This reinforces trust and demonstrates a commitment to safety and professional standards in nail care.

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Ask the client to apply ice on the nail

Apply pressure to relieve pain

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